Log on to factory talk -Network

[hema 1]

Hello,

              We are using Factory talk View ME-8.1 and Studio 5000 version 23. I have no issues in opening the factory talk view and Studio 5000 till last day.

             Now, i tried to open the Studio 5000 its is asking for Log on to factory talk -Network's  USERNAME and PASSWORD .We didn't set any username and password for Factory talk and Studio 5000.

         How come i sort out this problem.

       Please find the attached image.

Thanks in advance!

[Armadillo852 25]

Here is a link from Allen Bradley's knowledge base. As this is only open to techconnect subscribers, I do not think I can post the answer here. Sorry. But I am pretty sure I can post the link.

https://rockwellautomation.custhelp.com/app/answers/detail/a_id/468494

 

[Gnex 1]

have you recently change you laptop computer's name?.. this is one reason.. 

[hema 1]

yes sir,you are absolutely right. We rectified it.

Thank you so much!