NX_SerialBufClear Error

[kckku 9]

I am getting an '0C0B' error on the NX_SerialBufClear instruction once every few weeks. I don't know what is causing this and also don't know how to clear it. The serial port is connected to a Zebra handheld barcode scanner and it's used by the operator to scan incoming boxes for traceability.

99% of the time this instruction works and nothing happens. When I get this error, they are no longer able to scan the boxes.

The only way I have been able to clear the error is to do a soft restart on the card. I go to the configuration and setup for the bus coupler in Sysmac Studio. Look for the serial card, right click on it and then select restart.

[photovoltaic 121]

Have you tried using the RestartNXUnit function?

[kckku 9]

1 hour ago, photovoltaic said:

Have you tried using the RestartNXUnit function?

No, I haven't. I didn't know this function exists.