Omron NA Alarms

[PrecisionPLC 0]

can anyone tell me why when a alarm is raised on my system and acknowledged from pop up window why it records the alarm 3 times on alarm viewer page. I am using alarm viewer in historical mode if a alarm raises once it is registered 3 times on alarm viewer page

[Michael Walsh 268]

It logs each of the following:

1)  When the alarm occurs

2)  When the alarm is acknowledged

3)  When the alarm turns off

This is important to some operations as they want to know how long it took the operator to see what the fault was and how long it took the operator to resolve the issue.