Kinetix 5500 MAM .Err 11

[HulleFu 0]

Hello,

 

I hope somebody can help me give me hint on where I could look.

I do have an MAM command that is throwing error 11. "At least one axis is not configured to a physical motion module ora has not been assigned to a Motion Group." The error message itself is clear but the Servo is running flawless until it suddendly stops doing this (the customer states that it mostly happens after an EStop). The EStop is hardwired via the STO inputs and those are active while the error is shown. So far the only way to reset the error is to shutdown the machine and power it up again.

I can't find any errors in the error logs that would hint to dig deeper.

Has anyone had this error or knows how to solve this?

 

PLC: CompactLogix 5370

Servo: Kinetix 5500