It is unfortunate that your local rep wasn't able to provide more support. The product you have the Milltronics Probe is still available, in some configurations. More information on this product can be found on www.siemens.com/theProbe. On this page you will find the latest catalogue sheet with the configuration information and additional links to product manuals and other support materials. The Probe product also has a newer version the SITRANS Probe LU. Information on this highly versatile product can be found at www.siemens.com/probeLU.