I'm looking for a little bit of help. I have a WinCC HMI which will not let me log on with one of the passwords. The general logon and admin both work fine. The Engineer password doesn't work (no display at the top of the screen where the other user names are displayed). There is no warning that the password is in correct or the account locked out (missed in the original programing I think). I have all the project files however I'm using a runtime licence.
I would like to log in as admin open the project and clear the password lockout. The issue I have is that I have to use TIA portal and it will not show the project file, is this due to the fact that I have a runtime licence. Is there another way to see if the user name is locked and removed. Like I said I have the admin password which works.
Thanks in advance for any help you can provide.