Omron HMI USB not working properly

[Totok Bian 0]

Dear All, Somebody can solve my problem? Why after I installed NB Designer and when I try to upload the data from NB7W-TW00B, my USB cable can't connect to the HMI. My OMRON HMI USB drivers not detected and after updated in device manager says "This device can not start. (Code 10) '. Is there an error on install NB Designer? Best regards,

[f3dps2 4]

On first install, NB designer doens't install the USB driver properly for some reason. Go to device manager when your computer is connected to the screen via USB and find the unknown device. Right click and select Update Driver. Navigate to C:\Program Files (x86)\Omron\NB Designer\Driver" and click ok. It should find the driver. NOTE: You must select this exact folder. Windows is still too stupid to properly detect the correct file by navigating through subfolders. Hope this helps.