Unable to backup program

[slcman 9]

Hi all, I have a plc (SLC 500 fixed unit) with bit S:1/14 set. This means Deny futur access, so I can't see the program because he's protected. For see it I need a offline copy. I respect that I don't want to found a way to see the ladder but I want to do a backup in case of defective plc....I can go online and upload but I can't save the project. When I'm online, notting appear in ladder windows. It is a way to save the project for redownload it in case of broken plc! thanks

[rpraveenkum 5]

I can say please contact your local Rockwell office for assistance.