Posted 15 Mar 2023 Does anyone know how to recover a 700P display? on boot, a white screen is displayed, which states... Enabling update mode Loading image from flash The operating system of the HMI device is damaged or missing. Please update the operating system with reset to factory settings.... Loading image..... Then it stops. can anyone assist? Share this post Link to post Share on other sites
Posted 16 Mar 2023 Have you tried a factory reset? Look here - https://support.industry.siemens.com/cs/ww/en/view/19701610 Share this post Link to post Share on other sites
Posted 16 Mar 2023 I can find the device in TIA, but it appears as a cp4bootce but I'm unable to do anything with it, except change its IP address. I've also tried copying the firmware to a boot USB drive but that doesn't appear to do anything. Share this post Link to post Share on other sites
Posted 28 Mar 2023 What is the part# of your HMI? It looks like an OEM brand-labelled TP700, and may have a special firmware that is not available in TIA Portal. Share this post Link to post Share on other sites
Posted 29 Mar 2023 yes, it's a TP700 WT. This is used for water treatment at a swimming pool Share this post Link to post Share on other sites
Posted 29 Mar 2023 Your best course of action is to contact Siemens technical support: +44 16-144-65545 1 person likes this Share this post Link to post Share on other sites
Posted 30 Mar 2023 Have you a picture of the back of the TP ?? Share this post Link to post Share on other sites
Posted 30 Mar 2023 \\i shall contact Siemens for more info I've attached two photos of the rear. thanks Share this post Link to post Share on other sites
Posted 31 Mar 2023 (edited) Is this the thing you have? If so, you'll probably end up having to contact Evoqua. Defender® RMF System Controller - Simatic S7-1200 1212C CPU + TP700 HMI https://www.evoqua.com/en/evoqua/products--services/filtration-systems/defender-regenerative-media-filters/defender-rmf-system-controller/ Edited 31 Mar 2023 by sigmadelta Share this post Link to post Share on other sites
Posted 31 Mar 2023 Yes, that's the same. I've contacted Evoqua but they won't respond. I'm assuming that I would need to be a partner to deal with them? Share this post Link to post Share on other sites
Posted 31 Mar 2023 59 minutes ago, marbelly said: Yes, that's the same. I've contacted Evoqua but they won't respond. I'm assuming that I would need to be a partner to deal with them? I don't know about whether being a partner or not will help, but you will have to contact them anyway because it's not only the operating system you need, you'll need the HMI project as well. Share this post Link to post Share on other sites
Posted 31 Mar 2023 I'll try to contact them again and see if they respond.. Share this post Link to post Share on other sites
