IC200EBI001 firmware upgrade problem

[BlackBoxRobotics 0]

As I follow the instructions as shown on the instuction leaflet 82A1043-PM01-A1
The whole proces stuck at step 15.
leds are blinking "waiting to receive new firmware"  but  ftp command  "put"... 
fails   reason: "no connection with host" 
Does someone has experience with this firmware updates?

regards
John

[Steve Bailey 118]

It has been several years since I had to perform an upgrade, but the obvious things to check are the IP addresses of the PC and the EBI002 and the port number for FTP transfers.

[BlackBoxRobotics 0]

Hi Steve,

IP adresses of laptop and EBI001 are ok and also the FTP port number , therefore we managed to erase the
actual firmware in the EBI001. But the procedure is stuck in step 15, FTP is not able to put the new firmware
in the EBI001   ("not connected" on the FTP command open   is the reply we receive)

regards
John