rualcosi

WEINTEK MT8102iE dosn't send e-mail

6 posts in this topic

Hello everybody. I come to ask for your help for a problem that I come across with a hmi weintek mt8102iE.
The idea is to send counts of parts of a machine by e-mail to the logistics department. I have this feature working on two other machines but with hmi's mt8103iE, which have wi-fi and are working perfectly.
My problem is that I bought a network extender, tp-link tl-wa855re, to connect the hmi mt8102iE to the network, since I don't have wi-fi, and it's only possible for me this way, a network cable is not viable , and I can't get the hmi to send the email at all.
Can someone help me with this situation.
P.s.: If I simulate the hmi on my pc, it sends everything I want but physically not.
Thank you in advance for any and all help you can provide.
Rui Silva

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Try plugging your pc into that TP-Link device and seeing if the simulation can send the email through it.  That would determine if it is your TP-Link configuration that is causing the problem.  (Seems likely to me.)

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Thanks in advance for your quick response.
Yes, if I connect my pc to tp-link, and simulate, it sends the email normally.
I already changed the tp-link for another new one and the result is the same.
But I tell you that I can normally connect to the hmi via wi-fi and make the changes I need via the wi-fi network, but when it sends the email, nothing is done.
I have also reviewed the email settings and they are correct. I don't understand what's going on.

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Ok.  I've exhausted my knowledge of this topic.  Maybe someone else can help.  (You'll probably need to share your HMI file for others to look at.)

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After much trying and trying, I found the cause of the problem that brought me here.
Just one box checked that was causing the whole problem.
I want to thank you in advance for any and all help, especially pturmel for the tip he gave me, which in a way was very helpful in finding the culprit of this problem.
I attach a print screen so that if anyone else has the same problem as me, they can help with this issue.
Thank you very much
Rui Silva

erro weintek.jpg

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