Posted 8 Apr 2022 Hi, I am currently trying to install sysmac studio v1.43 on my computer and I'm getting an error at the beginning of the installation process (see picture) From what I have seen on this forum I am not the first person living this situation and it seem that the user asking for help on this forum had his issue resolved with the use of a previous version, V1.25 I believe, and I was wondering if it anyone could help me with this problem to either patch it or get a compatible version for my computer. Share this post Link to post Share on other sites
Posted 8 Apr 2022 You'll have to get it from Omron or one of their distributors. If they even allow that. The correct answer is to obtain a newer PC. /: (Also, latest version as of last week was v1.47.) Share this post Link to post Share on other sites
Posted 8 Apr 2022 Current is 1.49 as of April. I am pretty sure it's needed DirectX 11 for a long time now, possibly always with the 64-bit version. That issue says your video card does not support DirectX 11. Only way to fix that is to get a newer computer. By the way, you should post things like this in the Omron forum, many of us don't read the forums for products we don't know and can't help with... Share this post Link to post Share on other sites
Posted 12 May 2022 I had the Exact same issue. I needed a new version of Sysmac , downloaded it , it would not install on my Windows 7 64 bit machine. Converted my backup laptop to Windows 10 , tried to install , got the Direct X 11 Error message as above Ran dxDiag , the machine had Direct X 12 installed , it also has I core 7 Processors and an Nvidia card but the installer does not pick it up for some reason. Ran the direct x install that was included with the download , no luck The website mentions a 32 bit version but there is no link that I could find on the web site. Emailed for support , no answer Called and actually got a human on the line relativley quickly. The problem seemed to stump him , I asked for the 32 bit version, first he did not know anything about it but finally remembered there was a 32 bit version availible. https://sites.google.com/view/myomron Downloaded the 32 bit version and was able to install on my Windows 7 machine. It think it is version 1.45 which thank goodness is good engough for what I need. The relief at getting this to work almost makes up for the 6-8 hours wasted downloading Windows 10 , converting a laptop ,trying to install , reasearching etc. Hope this info can help someone else. Share this post Link to post Share on other sites