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Hay Taub

Is there a way to restore factory reseted Simatic HMI

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Hi,

One of my employee just factory reset our main HMI Panel, we don't have the latest backup. Is there a way even paid to connect to the device (KTP1200 Basic) and restore the latest version?

Maybe there is a few days where the data is still available on the device and we can take a pc and try to get it back??

Thanks

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Sorry, I think you're out of luck. Factory reset means just that.

I don't know about the KTP series screens, but the MP series supports backups to a local memory card (SD or USB). You  might check to see if it has a memory card installed and, if so, open the Backup & Restore utility in the control panel to see if there's a backup stored on the memory card. If you haven't been storing new versions to the card, though, that won't help you.

Who's been making changes to the HMI? Their PC should have the latest version of the project on it.

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