Beier E Series remote Reboot

[koelkommer 1]

Does anyone know how I can do a remote reboot of a Beier E series HMI.

The remote station HMI is rarely used except by the QC guys to record some temperatures. However something (possibly on the network) freezes the HMI and it is no longer available on the network using  a VNC viewer. I can ping the device using a cmd ping command and it is still visible and active.

I do know that if I unplug the device and then allow it to reboot then it will work great for a couple of weeks. Unfortunately rebooting the device like this on a weekend is not an option.

I realise that the (10061) is a network error but why would rebooting solve the problem?

 

Any help greatly appreceiated.

 

 

Edited 21 Dec 2020 by koelkommer

[slimskism 4]

We have had a similar issue with a remote HMI freezing.  We just connected the power supply through a relay and use the PLC to toggle it off and on again.  Not an elegant solution but beats three hours of driving every time we have to do it.

[koelkommer 1]

I was thinking about this solution but like you said not the most elegant solution.