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GE ENET station manager

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I am just starting out at a new job full of GE systems.

I have a IC695ETM001 ethernet card which has a RS232 port for Station manager access.

I can currently see some info (such as IP, firmware version etc.) from the card when I connect with Putty and cycle the power but I cannot send commands to the card. I've tried Putty, hyper-terminal and a standalone Station manager terminal from GE but nothing works.

Anyone know whether I'm missing something?

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