GX Developer Startup Issue after new Install

[Rhys_SSD 0]

Hi,

I am trying to install GX Developer FX on my new Windows 10 laptop.

Install works fine, but when I try to launch GX Developer, during the splash screen, a dialog pops up saying: "System stop failed. Please Restart Windows".

Another dialog then appears saying "Last operation ended incorrectly, Restart this application".

I have restarted the laptop, and trying restarting GX Developer several times but this message still appears.

I have uninstalled and re-installed several times.

I have also tried running the GX Developer software in compatibility mode for Windows 7 but still no luck.

Has anyone seen this problem before?

Thanks,

Rhys

PS. Using version GX Developer FX v8.78

[JRoss 84]

I have seen conflicts between Mitsubishi and other brands of automation software, so I currently run all my automation software in virtual machines that are isolated by brand. I've seen issues particularly with AB software keeping Mitsubishi software from working properly. My recommendation, create a fresh Win7 virtual machine and install it there. If you still have a problem, try a WinXP virtual machine. I use VMWare, but I've heard good things about VirtualBox as well.

[Ron_S 61]

Have you installed 'melsoft environment first.  This must be installed before the main GX dev - just a thought.

[Akahige 25]

Not sure if this is related, but I did run across this technical bulletin about installing GX Developer on Windows 10 operating systems.

 

faa0210 Corrective action when MELSOFT products cannot be installed on a personal computer with a 6th Gen Intel Core CPU.pdf