Posted 18 Mar 2016 (edited) Hi everybody, My client got a problem with F940GOT HMI, probably due to its lithium battery has dicharged. We have managed to find it and to replaced the battery, then have downloaded the working copy of the HMI program, which was uploaded from GOT to PC in good time, when the equipment was working fine. However after that not all is working well, something went wrong: there are unexpectable symbols on the HMI screen, undefined in the project... Perhaps, the HMI got a problem with its firmware... Therefore the questions are: 1) Where is to find the firmware? (may be somebody has it) 2) How to download the firmware into HMI? Thanks in advance for a quick answer and help, because the issue is quite urgent ! Edited 18 Mar 2016 by Inntele Share this post Link to post Share on other sites
Posted 3 Apr 2016 Well, since no one else answered this... As I recall (and this has been a while), I was using the SW2D5C software, and that included the OS, which may or may not be newer than the OS that shipped on the screen. When you download, there is an option to install the OS. Share this post Link to post Share on other sites
Posted 3 Apr 2016 (edited) Thank you, larry818 ))) I've already managed to find a cause of problem and have recovered its operability Edited 3 Apr 2016 by Inntele Share this post Link to post Share on other sites
