I have an Aveva Edge project that intermittently crashes when the app attempts to create an .rtf file report and send the same report to a printer. The app and reporting functions work fine most of the time. The error message bar says "The Viewer module could not connect to the Run-Time. Please check if the runtime is running and that you are connecting with a compatible version."
This is a local project, running the runtime on the development PC. After forcing the viewer closed and rebooting the PC, the app will run fine. The file is being saved to a local folder within the project folder. The printer is connected via ethernet on a local, private machine network and works fine.
I'm not sure what to even look for. I turned on all of the dump logging features within Edge and the files are available. I looked through those .txt and .csv files and didn't seem any obvious smoking guns. Any advice out there?