First, I'm a bit of a novice when it comes to downloading and installing new Rockwell software. I'm comfortable using the software once installed.
We got a new panel built by an outside company. It has 5069-306ER processor with ver 31 installed. I'm good so far, I've got my upload and am online.
In the project tree is an "<Unknown> device named RemoteIO with an IP address. Open up RSLinx, it shows up as 1734-AENT/C. That make sense, a remote I/O device. So, Linx knows what it is. I download the AOP for the device, extract files, go through the setup and install procedure and reboot; but it doesn't seem to be working. I still see <Unknown>. This is where i need help. Am i missing a step installing the AOP?
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