Trying to reinstate a NT620s which has been on the shelf a long time. I am using NT Support Tool v4.7.
i.I have used NT System Installer and loaded up the system (although I could not start the Download from NT Series support Tool. Always a time out, the only way I could achieve the transfer was to push Start on the PT screen and Go on the Support Tool). Got a Completed flag from both Software and NT620s after around 3 mins
ii. After a reset on the NT620s the following message is displayed ... NO DIRECT INFO IS SET!! Please use the support tool to set the PT Control & the PT Notify Area. No matter what address I try as soon as I try to Download from Support Tool software i either get an error message saying incorrect address on Control & Notify area - once I change the address's I then get a timeout after a few seconds wait.
I have just entered the second week of trying to find a solution. What am I doing wrong? Is there any tutorials available for this setup? Am I correct in assuming that the RS232 cable is ok due to the sytem download.? Any help, correct address's, workarounds would be greatly appreciated.
Thanks Db
ps I have both the manuals for the software and the touch screen.