QUOTE (bowhunter2000 @ Oct 12 2009, 05:26 PM)

Hi I buy a used DELL latitude D600 lap top for on side jobs this lap top previusly has install the factory talk console on but deleted by original owner whet he sellet to me.
I trying to instal RS viwe ME and whent try to install factory talk consols ask me for user and pasword to reset the account
the person how sell me the lap top is no longer aveilabe to ask for the password and user,there is any way to reset this or do I nedd to format mi hard drive to reinstall factory talk 2.0
there is any file that nedd to be remuved?
Do a full uninstall. There is probably some sort of registry thing necessary too. Not 100% sure. The problem is that the FTA server is still residing on the machine. It needs an "administrator" login/password to store/encrypt the database to keep someone else from making alterations. This is not Windows security...it is inherent in FTA itself. That being said, if it was me, I'd just wipe the hard drive and start over anyways...too much work straightening out any potential problems that someone else left behind.