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RSLinx Install/Uninstall Problem

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#1 don

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Posted 19 April 2006 - 03:32 AM

I'm having a problem upgrading from RSLinx 2.2 something to 2.41.00. Went through the install routine and it detected the existing version and was in the process of deleting files and it quit part way through displaying the message "Internal error 2753 F237_RSLINX.EXE." folowed by a long string of letters and numbers. Now, when we run setup and select "Delete" we get the same thing. If we re-run setup, we're stuck in maintenance mode and get the same thing if we select "delete". If we select "repair" or "modify", it starts and quickly displays "insert disk 1". It seems like we're stuck in no man's land between full delete and full install. I went to the A-B site and got some info on the MS Install Cleanup program. I downloaded it, but when we run it we get no references to RSLinx. I also tried deleting the harmony project files.

Any ideas? I would like to delete and start over.

PS - This is running the customer's Windows 98 computer.

#2 Smoke

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Posted 19 April 2006 - 07:49 AM

Some fine boys from AB hand deliver each upgrade straight to my desk each rev. They always have me do an uninstall before installing the new version. There is allso a way to save your Linx drivers to a side file so you dont have to reset the all up.
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#3 Ken Moore

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Posted 19 April 2006 - 08:12 AM

Some fine boys from AB hand deliver each upgrade straight to my desk each rev. They always have me do an uninstall before installing the new version. There is allso a way to save your Linx drivers to a side file so you dont have to reset the all up.


Try running regedit and searching for Rslinx, remove any references.

BTW, you should back up the registry before making any changes, you can make the PC unusable.





#4 don

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Posted 19 April 2006 - 09:09 PM

Thanks for the suggestions.

As much as I hate mucking around in the registry - we looked and found over 100 references to RSLinx. Deleted them all and still no go.

Somebody found an install disk for the original version, so we reinstalled it and got them going. The old installation routine was much more forgiving.

Haven't had the courage to try the installation of the newer version again. Too much real work to be done without adding self-inflicted problems. Maybe will try again on next trip.




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