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RSLogix 5000 - obtaining concurrent license over VPN. Error: RS5000.EXE: The server's activation file does not have the Rate Topic: -----

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User is offline   Transistor 

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FactoryTalk Activation Manager Version 3.40.00
RSLogix 5000 ver 17 & 19.

I have one concurrent license for RSLogix5000 on my activation / license manager back at the office. I'm at home trying to start Logix 5000. The activation manager shows that the license is available. I have path to activation set to 27000@myServerName. (See http://forums.mrplc....showtopic=21500 for info on port number.)

If I try to start RSLogix 5000 the splash screen pops up but after a few minutes disappears without saying another word.

If I try to borrow an activation through the Activation Manager first I get error
RS5000.EXE: The server's activation file does not have the requested activation.

Anyone know what's going on?

Many thanks.
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User is offline   IO_Rack 

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Prior to upgrading to FT Activation Manager Ver. 3.60, I experienced a variety of issues that Rockwell Support could not help me with. I realize it may be the cheap and easy answer but i would upgrade to the latest version first.

Also check that your activation is Available in the list and they are NOT all Borrowed or In Use.

Check with the person who manages your server. The activations can be set up with a time limit individually. For instance, our most popular activations have a 14 day limit set on them. If you try to Borrow them for a longer period the error you get (on ver. 3.4) won't necessarily tell you that. I don't remember the exact error you'll get.
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View PostIO_Rack, on 23 July 2013 - 05:58 AM, said:

Prior to upgrading to FT Activation Manager Ver. 3.60, I experienced a variety of issues that Rockwell Support could not help me with. I realize it may be the cheap and easy answer but i would upgrade to the latest version first.

OK.

Quote

Also check that your activation is Available in the list and they are NOT all Borrowed or In Use.

Yes, I can see that it's available in the Activation Manager.

Quote

Check with the person who manages your server.

Me! I'm trying to borrow for 8 hours.

I'll check out an upgrade. Thanks for your quick reply.
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