I am not familiar with your scanner, but i recently used my first scanner a few months ago. It was a Datalogic. The main problem i had was, after a few days of frustration, found to be that i neglected to set the correct baud rate. I need to remember to always double check. Anyway, i don't know if this will help but this was the program i used for a 1500 to retrieve the information i needed from the barcode. Hope it helps. BARCODE_MATCH.RSS