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sbaum

NS Web Interface not working with eWON router

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I'm having problems connecting to NS Web Interface remotely using a VPN connection thru an eWON cosy router. Local connection works perfect. I can create the remote connection, but when I view the screen it loads then freezes up shortly after. The screen image is sometimes replaced by 'NS Image'. I need to reboot the NS in order to connect again. I've set the NS screen Gateway IP I'm running the latest NS firmware v8.68. In CX Designer under Comms settings for Ethernet what is the IP Proxy Address for? Is this something I need to set? I'm using eWON's m2web service for the router. A sample url is "https://m2web.talk2m.com/AccountName/eWONname/proxy/192.168.250.160" I notice when a connection is made the url changes to the following (sample) "https://m2web.talk2m.com/AccountName/eWONname:54509" Is this a port issue? Sorry I'm not too keen when it comes to networking...

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So obviously no one else has used an eWON router for this. What are you guys using for Remote access solutions to a NS HMI? The site won't have a static IP and I want to eliminate any IT work on site.

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