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Leandro

KTP600 Basic Color PN

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Hello there. I'm having a trouble with a basic panel KTP600 mono PN. (Using Ethernet interface, the only one it has) I was upgrading the firmware when suddenly a comunication error appeared. (I'm using TIA Portal v10.5) Now, after restoring the power supply, i've the panel without the firmware (i supposed) blocked into the first main screen showing the mac address. So i cant go inside the configuration of the panel to start the download. I've tried to perform a Factory Reset from ProSave like said in the hmi basic panel's manual but without success. The ProSave windows show the comunication error. Any suggestions ? If i cannot restore the system by myself, do i need Service from Siemens? Thanks for your help

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On 4/9/2014 at 11:42 PM, Leandro said:

Hello there. I'm having a trouble with a basic panel KTP600 mono PN. (Using Ethernet interface, the only one it has) I was upgrading the firmware when suddenly a comunication error appeared. (I'm using TIA Portal v13.0) Now, after restoring the power supply, i've the panel without the firmware (i supposed) blocked into the first main screen showing the mac address. So i cant go inside the configuration of the panel to start the download. I've tried to perform a Factory Reset from ProSave like said in the hmi basic panel's manual but without success. The ProSave windows show the comunication error. Any suggestions ? If i cannot restore the system by myself, do i need Service from Siemens? Thanks for your help

 

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