elbok

Studio 5000 "failed to create new project file...Couldn't be found."

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When I try to create a new project in Studio 5000, I get the message  "failed to create new project file...Couldn't be found."

What is causing this problem?

Thanks

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What version of Studio are you using? What versions do you have installed? Where are you trying to create the project (on your hard drive, a flash drive, a network drive, etc.)?

What's the exact error code? That may make it easier to find on their KnowledgeBase.

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Run a ram test on that pc.

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This problem is occurring on two different computers.

The first pc is a Windows 7 environment. I am running Studio v28.0. The error code is 716-80042001.  I have searched specifically for this code and it does not come up anywhere.  The thing is, it was working just fine until recently--I was able to create new projects with no problems.

 

The second pc is a Windows 10 environment.  I am running Studio v24.02, which I just recently installed.  I am getting the exact same error message and code.  In this case, it has never worked since installation.

I am attempting to save to the pc's hard disk in both cases.  I have tried saving to the default path, and have also tried to save using other paths, to no avail.

Edited by elbok

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I'm not finding relevant results either. The best I can see to do is to either "repair" or uninstall-reinstall the software. If you have a support contract, I would suggest submitting a support request. If not, contact your distributor so they can help you do that.

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