Remon2000i

panelview 550 auto test failing

9 posts in this topic

Posted (edited)

hi guys i have panel view 550 cat : 2711-k5a2 & ser:E 

fail to loading give me auto test 24 error 

any one facing this problem before .

can any one help what i can do ?

Remon 

best regards 

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Edited by Remon2000i

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Posted (edited)

3 hours ago, Remon2000i said:

hi guys i have panel view 550 cat : 2711-k5a2 & ser:E 

fail to loading give me auto test 24 error 

any one facing this problem before .

can any one help what i can do ?

Remon 

best regards 

 

IMG_9943 (1) (1).jpeg

Image (1).jpeg

Edited by Remon2000i

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Self-test step 24 is "Performed CRC base firmware check"

See page 267 of the user manual:

http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2711-um014_-en-p.pdf

A technote covers this (access level: TechConnect):

https://rockwellautomation.custhelp.com/app/answers/detail/a_id/56690

Basically, it says to reflash the firmware. If that doesn't work, it needs repair.

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Thanks for your reply my dear but I can’t see the answer no any way can I take the program from old one and put it on new one 

58D34B79-8D8F-4847-A7B6-165976F159BE.png

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Basically, it says to reflash the firmware. If that doesn't work, it needs repair.

That is what Joe said.

Reflash the HMI. If reflashing doesn't work, it needs to go to someplace for repair!

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Thanks for your support my dear but I am begginer.how can i make  reflashing. 

Best regards 

 

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A lot of thanks m’y dear . I owe to you with this. But I don’t have backup from my application and already at my site I have anew one .

And the panel didn’t open to can load application from it .

best regards .

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flash it and reinstall the software if it boots back up

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