NT20S-ST121 - Permission Denied message

[Iandb 0]

All,

I have a customer asking me about a problem on their Omron screen.  I'm sure that it is nothing to do with our programme on it more that they are trying to do something with the screen or even CPU outside of our programmes.

The full message line I can see from the screen shot is:

Date/time stamp (at start), HddBcupExec,Level???,Err=70, Permission denied

The ??? are characters that I can not make out

I have no knowledge of these but even to my untrained eye I guess that Hdd bit is essentially Hard Disk Drive, so they are trying to write to the disk?

Customer reports " the fault was generated on panel first time yesterday and today too on first morning when turn-on the machine"

Any help greatly appreciated.

 

Edited 23 Feb 2018 by Iandb

[gclshortt 51]

http://www.edata.omron.com.au/eData/HMIs/NT/V020-E1-04.pdf

Since the error does not appear in the manual,  I would  contact your OMRON service center.

Regards,
Garry

[Jay Anthony 118]

This sounds like a programmed alarm message not generated by the NT20S operating system.  Get screen shot with camera,