Posted 21 Jun 2017 Hi guys, I am trying to open an application and i keep getting this error. Failed to initialize the service: {3F883B87-2208-11D4-B0E7-001083022E04} Does anyone know how to get rid of this error? Regards, Share this post Link to post Share on other sites
Posted 21 Jun 2017 (edited) KB article (access level: TechConnect): https://rockwellautomation.custhelp.com/app/answers/detail/a_id/456077/page/1 They propose 12 possible fixes (I would start with 2, 4, 6, 8, 10-12 before the others): 1) Delete RNL files (hidden files located at C:\ProgramData\Rockwell Automation\FactoryTalk Activation (Win Vista/7) and reboot the PC 2) Reboot the PC and disable AVG if installed 3) Delete the cache folder for the project: C:\Users\Public\Public Documents\RSView Enterprise\ME\HMI projects\[project name] ...and delete the .CAC and .WAT files from the tag folder. 4) Delete Harmony files (access level: everyone) https://rockwellautomation-test.custhelp.com/app/answers/detail/a_id/769010 5) Go to task manager and close a Rockwell service and verify the status of a bunch of others (too many to list here...) 6) Restore the application from a .mer or .apa file to a new name. 7) Install a patch roll-up to the software (access level: everyone): https://rockwellautomation.custhelp.com/app/answers/detail/a_id/823713 8) Disable UAC (access level: everyone): https://rockwellautomation.custhelp.com/app/answers/detail/a_id/54812 9) Corrupted FActoryTalk Directory. See solution 2 (access level: TechConnect) https://rockwellautomation.custhelp.com/app/answers/detail/a_id/731884 Run the FactoryTalk Directory Configuration Wizard on local and network directories. If it fails, see this note (access level: everyone): https://rockwellautomation.custhelp.com/app/answers/detail/a_id/577717 10) With the software closed, check for the shde.exe process in task manager. If it's present, end all instances and reboot the PC 11) Backup the application and move it to a new application 12) Use the "Specify FactoryTalk Directory location" option in FactoryTalk tools menu Edited 21 Jun 2017 by Joe E. Share this post Link to post Share on other sites
Posted 22 Jun 2017 Hello hi, Can anyone help me regarding factory talk view site edition - version 8.10.00 I am getting a list of errors when i connect Hmi to PLC controller - L71, communication setup is done correctly, also my HMI tags resembles the same as in PLC controller tag 1. Expression contains a tag that has an error value ....... 2. [Factory talk]: The item is no longer available ....... 3. Failed to resolve Item's ID ..... i am unable to clear these error, my HMI page display is showing all error kindly help !!! Share this post Link to post Share on other sites
Posted 22 Jun 2017 It appears that your HMI application is not properly communicating with the PLC, none of the tags are being updated (which is why they are in an ERROR state). Was this a working system or is this a new startup? The bottom-pane of the FTView SE runtime console has diagnostic messages. Stretch this box open wider and post a screenshot. This box will display the status, working or not-working, and guide you to what the root problem is. Share this post Link to post Share on other sites
Posted 14 Feb 2018 (edited) i need your help i cant open studio 5000 i have this error: unable to load logix designer; failed to initalize factory talk activation (error code 8). please help me Edited 14 Feb 2018 by joelvega Share this post Link to post Share on other sites
Posted 14 Feb 2018 I would suggest you guys start a new topic for your errors. Otherwise they get lost inside of someone else's topic. Share this post Link to post Share on other sites
