mohd

setup cannot continue

5 posts in this topic

Dear all, please help on the attached file.

 

the factory talk rev8 installation cannot  continue

 

 

problem.png

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I would suggest following the instructions in the window. Have the file ready for email when you call tech support.

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As b_carlton noted, this pop-up directs you to a log file created when you start the install, and to hold the steps the process stopped with.  Open this file in text editor and walk the process back through.  AlexMota also notes to take a look at the OS you are using.  

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94 times out of 100, that error is caused by the FTView install incorrectly trying to launch an external install program.

98 times out of 100 from there, the installer it has issues with is the .Net runtime (since Rockwell calls it with incorrect installation parameters, but they are too stupid to fix the issue).

First solution to try, before frustrating yourself with FactoryTalk Non-Support, is to manually install VB.Net, directly from Microsoft.  FT*^&&* version 8 probably requires .Net version 3 or 4, so install both.  Also, install IIS manually on windows, then run the FT&**^ installer again.

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