mozq1to

Installation process failed

3 posts in this topic

Hello

We have a HP ProBook 650 G1 with Windows 7 Professional 64-bit and when im trying to install Sysmax Studio 1.14 it all goes well untill I get to the CX-Server part. The installation always stops there and I dont get any usefull information from the event viewer. Myabe, just maybe, it might have to do with Bluetooth, a couple of times I get an event about the process "devmonsrv.exe" and how it failed to start. But this event doesnt always appear so it might just be an coincident.

The installtions halts when he does something with the "OmronZipItWnd.exe" file.

Have anyone of you have had problems with installating CX-server on a HP machine running Win7?

 

Regards

Niklas

Edited by mozq1to
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Is it perhaps another window open in the background asking about the WinPCAP support for the direct Ethernet connection?  That is the only prompt that typically comes up after the install starts.

And of course you have full admin rights on the PC when installing right?

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Could be, we have alot of different PLC applications installed on each machine. I'll try to turn off all the running processes of the other applciations and run the installer again. The users are local administrators so that shouldn't be the problem.

I'll come back when I have tried this :)

 

Thx for the input!

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