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RSLogix 500 activation after reinstallation

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Hi!! I was using RSLogix 500 starter software for Allnen Bradley 1200 PLC. But few days back the PC in which this software was installed had crashed beyond recovery. Now when this software is reinstalled into a new PC, i am facing activation problem. Following the FactoryTalk Activation manager leads to "Validate Activation" option. Once the serial number and product key are given, it shows that i have zero downloadable activation left. I am not sure what to do now. Please guide.

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Call Allen Bradley - this happens all the time. They can reset your activations for you. Just have the documentation for the purchase of the software in hand.

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Thanks for the advice. But we only have the Software Activation Certificate which contains Serial number and Product key. Is there any further documents required?? Thanks

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I think the serial number is the main thing. You may even be able to do it online automatically. (Had trouble posting a link) Google - Rockwell Software Activations Edited by b_carlton

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