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GT6Steve

Firmware aggravations again

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Greetings all, I'm once again struggling with Rockwell firmware. I'm trying to install Firmware Version 16.02 on a new CompactLogix L32E series B. On the laptop I find the version but when attempting to update I get a message stating "The current logon user {me} has no access rights to update the target firmware. Do you want to log on with another user?" Is this a Windows thing or Rockwell? Is there a fix or a workaround to use my new PLC? Alternatively I took the unit to a desktop workstation with RSLogix but I can't find any Firmware versions to install. All I find is a bunch of files in the tree all named with Hexadecimal names. I tried converting those to a decimal thinking they'd be the versions but that doesn't seem to be the trick. Are my various firmware revisions hidden in there somewhere?? Finally, I went to Rockwell support to download a version. I can find my version on the page "Find Downloads in the product compatability and Download Center", I can find 1769-L32E Series B with the oldest version being 16.023. But nowhere can I find a button to download it? Any subtle clues I'm missing? Thanx in advance, Feeling dumb in Vegas, Steve Edited by GT6Steve

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