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Panelview 550 Error 32

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Has anyone had any experience with an error 32 at power up on a Panelview 550. It is a realtime clock error. I reloaded the firmware but it didn't fix the problem. Has anyone succesfully fixed this error or is it dead.

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I believe there is a battery that powers the real time clock. Perhaps it is time for a new module: http://search.rockwellautomation.com/search?q=2711-nb2&btnG=Search&go=Search&client=main_fe&output=xml_no_dtd&proxystylesheet=main_fe&sort=date%3AD%3AL%3Ad1&oe=UTF-8&ie=UTF-8&ud=1&entqrm=0&exclude_apps=1&site=ab

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I ordered a new battery module and changed that but it still does the same thing. Any other ideas? Trash Can?

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I think I would double check everything first. make sure there isn't an insulating tape on the battery itself, etc. I have not replaced a PV550 battery myself so I am sure what advice to offer at this point.

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