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Rslinx

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I was running RSLinx 2.30, everything OK Installed Panelbuilder 3.71, now RSLinx crashing on W2k SP2 Notebook. RSLinx crashes on startup. Downloaded RSLinx 2.31 from web site, same thing happens Here is the DRWATSON dump: Application exception occurred:        App: rslinx.exe (pid=664)        When: 6/7/2002 @ 07:05:21.248        Exception number: c0000005 (access violation) *----> System Information <----*        Computer Name: NB2        User Name: SYSTEM        Number of Processors: 1        Processor Type: x86 Family 6 Model 8 Stepping 3        Windows 2000 Version: 5.0        Current Build: 2195        Service Pack: 2        Current Type: Uniprocessor Free        Registered Organization: TSI.        Registered Owner: USER *----> Task List <----*   0 Idle.exe   8 System.exe 144 smss.exe 168 csrss.exe 164 winlogon.exe 216 services.exe 228 lsass.exe 400 svchost.exe 440 spoolsv.exe 504 ati2evxx.exe 552 avgserv.exe 492 crypserv.exe 564 svchost.exe 572 LogWatNT.exe 592 OPCENUM.exe 628 regsvc.exe 664 RSLINX.exe 732 drwtsn32.exe   0 _Total.exe (00400000 - 00581000) (77F80000 - 77FFB000) (67DE0000 - 67E08000) (77E80000 - 77F35000) (77E10000 - 77E74000) (77F40000 - 77F7C000) (77DB0000 - 77E0C000) (77D40000 - 77DB0000) (779B0000 - 77A4B000) (77A50000 - 77B46000) (67D20000 - 67D28000) (77820000 - 77827000) (759B0000 - 759B6000) (67EA0000 - 67EA7000) (6C370000 - 6C462000) (78000000 - 78046000) (10000000 - 10020000) (77570000 - 775A0000) (67EE0000 - 67FA8000) (76B30000 - 76B6E000) (70BD0000 - 70C34000) (71780000 - 7180A000) (782F0000 - 7852F000) (67EB0000 - 67EDF000) (780C0000 - 78121000) (00230000 - 002B6000) (77800000 - 7781D000) (002C0000 - 002D1000) State Dump for Thread Id 0x294 eax=213e1460 ebx=0000000f ecx=01000003 edx=00f1e670 esi=00f1e670 edi=00f10000 eip=77fcb397 esp=0012fb4c ebp=0012fce4 iopl=0         nv up ei pl zr na po nc cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000246 function: RtlAllocateHeap        77fcb375 0fb70e           movzx   ecx,word ptr [esi]         ds:00f1e670=452e        77fcb378 3bcb             cmp     ecx,ebx        77fcb37a 72e5             jb      NlsAnsiCodePage+0x833 (77fd0a61)        77fcb37c 56               push    esi        77fcb37d ff75a4           push    dword ptr [ebp+0xa4]   ss:00bad2b6=????????        77fcb380 e88872fbff       call RtlConsoleMultiByteToUnicodeN+0x348 (77f8260d)        77fcb385 8b4608           mov     eax,[esi+0x8]          ds:0199bc42=????????        77fcb388 898594feffff     mov     [ebp+0xfffffe94],eax   ss:0012fb78=213e1460        77fcb38e 8b4e0c           mov     ecx,[esi+0xc]          ds:0199bc42=????????        77fcb391 898d90feffff     mov     [ebp+0xfffffe90],ecx   ss:0012fb74=01000003 FAULT ->77fcb397 8901             mov     [ecx],eax              ds:01000003=????????        77fcb399 894804           mov     [eax+0x4],ecx          ds:21e5ea32=????????        77fcb39c 8a4605           mov     al,[esi+0x5]                 ds:0199bc42=??        77fcb39f 8845c4           mov     [ebp+0xc4],al                ss:00bad2b6=??        77fcb3a2 0fb716           movzx   edx,word ptr [esi]         ds:00f1e670=452e        77fcb3a5 8b4da4           mov     ecx,[ebp+0xa4]         ss:00bad2b6=????????        77fcb3a8 295128           sub     [ecx+0x28],edx         ds:01a7d5d5=????????        77fcb3ab 8975d8           mov     [ebp+0xd8],esi         ss:00bad2b6=????????        77fcb3ae c6460501         mov     byte ptr [esi+0x5],0x1       ds:0199bc42=??        77fcb3b2 0fb71e           movzx   ebx,word ptr [esi]         ds:00f1e670=452e        77fcb3b5 8b4dbc           mov     ecx,[ebp+0xbc]         ss:00bad2b6=????????        77fcb3b8 2bd9             sub     ebx,ecx *----> Stack Back Trace <----* FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name 0012FCE4 780010A8 00F10000 00000000 00000070 00F1E630 ntdll!RtlAllocateHeap 0012FD24 78001045 0000006A 7800102E 0000006A 00000000 !malloc 0000006A 00000000 00000000 00000000 00000000 00000000 !malloc *----> Raw Stack Dump <----* 0012fb4c  30 e6 f1 00 ff ff ff ff - 1f 10 00 78 01 00 00 00  0..........x.... 0012fb5c  30 e6 f1 00 01 00 00 00 - 38 00 00 00 00 00 00 00  0.......8....... 0012fb6c  00 00 00 00 00 00 00 00 - 03 00 00 01 60 14 3e 21  ............`.>! 0012fb7c  00 00 00 00 00 00 00 00 - 00 00 00 00 87 00 00 00  ................ 0012fb8c  00 00 00 00 18 00 00 00 - 00 00 00 00 bc fb 12 00  ................ 0012fb9c  40 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  @............... 0012fbac  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................ 0012fbbc  20 00 1a 02 d0 21 13 00 - 00 00 00 00 d0 21 13 00   ....!.......!.. 0012fbcc  e8 fb 12 00 e0 8c e8 77 - bc 00 00 00 07 00 00 00  .......w........ 0012fbdc  06 a2 00 10 20 b3 01 10 - 07 00 00 00 f8 fb 12 00  .... ........... 0012fbec  51 db 00 10 20 b3 01 10 - 07 00 00 00 1c fc 12 00  Q... ........... 0012fbfc  ca 3a e8 77 00 00 00 00 - 03 00 00 00 9b 2b 00 10  .:.w.........+.. 0012fc0c  37 4c 00 10 20 62 fa 00 - 25 2b 00 10 03 00 00 00  7L.. b..%+...... 0012fc1c  03 00 00 00 03 00 00 00 - 30 e6 f1 00 01 00 00 00  ........0....... 0012fc2c  3e 1f 00 10 03 00 00 00 - 00 00 00 00 00 00 00 00  >............... 0012fc3c  04 00 00 00 04 00 00 00 - 45 49 00 00 eb 17 22 43  ........EI...."C 0012fc4c  04 00 68 02 00 00 ce 18 - 00 00 00 00 04 00 03 00  ..h............. 0012fc5c  25 a5 77 6d a1 a1 a2 a3 - ac ad af af a9 a9 87 ab  %.wm............ 0012fc6c  8e 7d 9b ea b1 b1 b3 b3 - bd bd bf bf b9 b9 bb bb  .}.............. 0012fc7c  d7 68 f2 57 f1 53 ce 6b - c8 8d 8f 8f 00 00 f1 00  .h.W.S.k........

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Usually I see this when RSLinx isn't completely shut down (i.e. it was running as a service) when something else that uses the RSI licensing was installed. A-B Knowledgebase document P5850 goes over the most common causes of RSLinx startup crashes. The only one of those I've personally seen is corruption of the "harmony.RSH" file.   The solution was to totally shut down RSLinx (using the service launch utility) and delete Harmony.RSH, then restart RSLinx.   I lost all my driver configurations but at least Linx restarted.

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