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  1. Dear automation friends,   I just like to put some issue in the clear that I have seen no reported issues on yet, but it is killing me. Maybe some other people in the world also have this issue. We use Windows 2016 on FT View v10. All patched with all compatible patches (both Windows and Rockwell). We install this software a lot but we only got this issue seen/reported on windows 2016. I never had a Rockwell issue that took so long without getting it fixed. Support is also not really helping.   We just have a setup of Windows 2016 with 2x redundant FT View Servers and about 10x Clients with each 4x screens. The HMI clients run perfectly but every few days, 1 application (on 1 of the 4 screens) just crashes "DisplayClient.exe application crash...". That closes the HMI interface and then the users needs to click on the hmi.cli file to launch that screen again. Refering to ntdll.dll in the windows events. No additional info except for the windows error reporting that is unable to contact the internet to send the crash report. Looking in the FT Diagnostics, it happens while the operator is operating the hmi screen. Not when there is no activity.   We reinstalled 1 client completely from scratch, including the OS, domain integration, everything brandnew. And 10 hours later: crash on 1 of the 4x screens. In a control room with almost 30 screens, this is very annoying and unacceptable.   If you have a similar issue or got the issue fixed, please let me know. If you have a similar issue and don't have it fixed, we can share more detailed logs.   Best Regards,
  2. Hello Guys! I have a problem what I can't really solve. In factory talk view (10.0) I wanna use a momentary push button. When I start the project, and I click on it nothing happening, the button activate only when I release it. Its like there is an OSF instruction inside.  I want the button activate until I push. May I use a wrong button ? Could you guy please help me with this? Thanks ahead.
  3. Hi,     My company is asking me to lock out our "manual" mode push button and I have followed all the steps to do so by setting up a group and users. I set up the runtime security, and then set up the display with the proper security code needed and when I press the login push button the login prompt does not display. Our HMI's are all ran through "Test Display" on our VM so we have each station window up separately on the monitor and I am wondering if this is why the prompt doesn't appear? I can't find any answer as to why it wouldn't appear, just my own speculation. First time posting here, so sorry if I'm lacking any more useful information. Thank you in advance
  4. Hello, I'm a little experienced, a little new with (I hope) a fairly beginner question. I've got a customer that has a pre-existing HMI running a Factorytalk View SE - Network program.  The customer would like to make some changes to the HMI, and I feel pretty confident that I could do this; the only problem is I'm having difficulty connecting to their system and downloading a version of the program that I can edit. Almost every How to video and instructional PDF that I can find appears to start from the premise that I created the program and have an existing copy on my computer or am starting from scratch, but that is not the case.  I know the IP address of the Networked PC that is running the HMI and can ping it etc, but I do not know how to connect to it.  I even have a copy of almost all of the files that the PC is running from the customer, but do not have a file that I can open in FTView to edit or change then download; I think I'm missing the .cli file or somesuch? Do I have to be directly logged on to the PC or can I be on my programming laptop and connect via Ethernet->switch->PC (I think I need FactoryTalk Linx for that, which I have a licensed copy of)?  I know that Machine Edition requires a .mer file to be able to open and edit an HMI program, is the network edition the same? Any help would be greatly appreciated!
  5. Hi all First tanks for your time. I have been working with a L32 processor and Factorytalk data bridge to move data between PLC and an OPC Server. The brigde is basically the software from rockwell to conect tags.  I got refresh issues, any have experience with it? I am able to conect to OPC servers in Factorytalk Console, then use FT bridge to link tags in between... even works but time to time it fail to refresh tags.... then data loos happen. bridge dont show good performance.  I uses Topserver as secondary and it works flawlessly.   Regards Jesus
  6. Hello, has anyone had success in creating a wedge with borders that change due to its assigned tags? Attempting to create a range on a gauge using wedge, but am unsure how to approach this considering it wouldn't be rotating the wedge around a point but rather changing the size of the wedge. 
  7. Hello! First time poster!I am trying to access a PDF file on the removeable SD on the back of the panelview (Storage Card2) and get an error using ActiveX Controls;"There was an error opening this document. Sharing Violation!"The HMI is a  2711P-RDT15C I have called Rockwell support, as well as used various articles from the RA DB and still nothing. Things I have tried: - Reading from various storage cards and USB devices - Reading from my documents - Various syntaxes:       "\Storage Card2\M1.pdf"       "Storage Card2\M1.pdf"       "Storage Card2/M1.pdf"       Many others as well w changes in slashes, spaces, etc - Power cycling between failed reads FoxItReader CAN open. The file CAN also be selected and opened by browsing the OS on the PV - both on the storage card and when moved into my documents. The current parameters for the ActiveX program launcher are: Program location: "foxitreader.exe" Program Parameters: "Storage Card2\M1.pdf" If anybody has any insight into this issue it would be greatly appreciated.
  8. Hi there! This is my first time using Rockwell automation software and I have some questions I can't answer. When I'm running the FactoryTalk runtime application with a simulated controller, I get disconnected from Logix Designer, so I can't online watch the program. If I try to simulate using 'Test Application' in FactoryTalk View Studio, it appears to communicate, but buttons don't make any effect when pressed.   Hope you can throw some light on it! Thanks in advance!  
  9. I have 2 vm’s, 1 with FactoryTalk and 1 with Studio 5000 and Studio 5000 emulate and I need the Factorytalk to communicate with the emulated plc on another vm and wondered if this is possible.
  10. Hi! I hope you could help me with the problem I've been having with this HMI. Usually I use the Instruction-based alarms (ALMD) in the program of my PLC Controller (ControlLogix 5580) to be able to send Alarm Messages to my View Designer Panel View. However, on this new HMI I'm getting the alarm trigger on the Panelview (I get the prompt on the Alarm Summary, and get the Alarm TAG of the ALMD Instruction associated with the alarm), but for some reason the Alarm Message is on blank. It´s the same for all the alarms on the controller. I checked again and the "Message" parameter of the ALMD is configurated, and even test just typing "a" as an Alarm Message to see if it was that the string was too long, but even with that the message didn't show up. Can you help me understand what I'm doing wrong?
  11. Is there a work around for using ActiveX controls when the FactoryTalk View ME edition does not match the Panelview firmware revision? I have FactoryTalk version 13 and the Panelview is 10 (Panelview Plus 7 Perf 1500). Trying to use the Microsoft Date and Time Picker Control.  Thanks
  12. Unable to delete a screen

    Hello AB professionals, I am using FactoryTalk View Studio v11. I am basing on an old project to build my application. I restored the project from a .mer file. I deleted or renamed some old screens, saved and closed the project. But when I open the project next time the screens I deleted still show up. When I click on it it will show an error message "Component does not exist".  In the FactoryTalk ME application, I right click a screen name on the left tree under the Graphics, and then click "Delete" or "Remove", the display would disappear at that time. But it persists on coming back next time I open the project. If you know the solution to resolve please reply. It is much appreciated.   Thank you. Lei
  13. Hey guys,   I am looking to query a database through FactoryTalk SE.  I will be scanning packages, and using that bar code to find a lane assignment from the database.     My question has to do with where the VB script will reside in the FactoryTalke SE program.  I want this script to run at all times.  I see that each screen has a "VBA Code" but I am assuming that these will only run when the screen is visible.   Where does this have to be stored in order to run all the time?   Thanks In Advance!
  14. Hello! I have been working with a Factory Talk Studio V8.0 and my computer was crashed, "blue screen". After this, I can not open my panel project anymore, I only get information Failed to open factory talk private directory for the application. How to save my project?  
  15. I am starting an upgrade process for all my SLC50* PLCs and working out the communication of my machines for the upgrade. I ran into this complication I don't understand. I have 2 machines that work together using 1 HMI. Both machines have their own PLCs. Both are running SLC5/02 to 1747-AIC link coupler then to the 2711P-RN6 interface with the DH-485 communications running parallel. I don't understand how this works, or how I might possibly upgrade the communications from 2 PLC's into 1 HMI without linking the PLC's programming first. (Also, a complication I am working on, I only have the Runtime file, not the ME file for the HMI program). 
  16. Hi all, I have an application where two buttons are created: End Batch: "Momentary Push Button" that modifies the value of a tag. Print Report: "Display Print Button" that generates PDF with a screenshot of the current screen. I would like to mix both buttons into one single button that does this functionality at once. I have been reviewing forums and it seems that the only way to do that would be by using VBA code but I believe that this is not available on FactoryTalk View ME but only on SE. Would anyone know a way of printing a PDF screenshot + modifying a tag at the same time and with a single button on FactoryTalk View ME? Thank you!
  17. I had FactoryTalk ME and SE Studio V12 on my Windows 10 machine. A few days ago I needed to use to V10 for some alarm functions and because FT will not let you have multiple versions on one laptop, I had to downgrade to V10. Everything had been working fine until the uninstall of V12 and the install of V10. Whether in ME or SE, and even in a newly created project, opening any display crashes Studio. I have attempted two clean installs and can't seem to get it fixed. It feels more like a Windows OS issue but we're a bit stumped. Anyone else run into this?
  18. Dear Experts, We are facing one issue to get a ASCII serial pump data into FactoryTalk SCADA tags. Though, we get to communicate with Pump with VBA form and able to control the pump and get its flow status, can set the flow as well. Now our requirement is to fetch the pump flow and set the flow from FactoryTalk SCADA screen (using tags) How to get the data received in VB script into tag??? Any sample code for the same will be more helpful. Thanks in advance.
  19. I have a global sidebar that has all of my page navigation buttons.  Is there a way to hide a certain button based on the current page that is displayed (i.e. "Manual" button is invisible when the Manual screen is displayed)?  I know how to make a button visible/invisible based on a tag or expression, but I don't know how to do it based on the current page.
  20. Dear friends.. I want HMI panel view 300 software.. Is this available in net or free of cost in web sites
  21. Friends kindly help me I need to create ton and counter macro function in factorytalk view studio 
  22. Hello All   I have 6 x SLC5/03s that I am trying to connect to a windows PC that is running FactoryTalk View Studio Enterprise. To do this I have connected Serial to Ethernet gateways (MGATE EIP3170) to each CH0 serial port of the SLC5/03s. The EIP3170s are connected to a switch that has the windows PC connected to it . The EIP3170s and the PCs are all on the same subnet. In FT View SE I have added 6 x Serial DF-1 drivers for each SLC5/03. When I add the drivers, I can see three of the SLC5/03s. If I try to add any more Serial DF-1 drivers I loose communication with all of the SLC5/03s and the diagnostic window in FT View SE I see the following error message: DF1: Failed to open '\\.\COMx', error = 0x000005AA. When I phoned Rockwell Automation what this error message means they told me it is a "Fatal access error" which means that the EIP3170s are incompatible with FT Linx.  Does anyone know if it is actually possible to connect more than 3 EIP3170s to FT Linx? I am sure I have seen an article on how to do this but I can't seem to find it again
  23. HI guys,now i have " unable to determine the size of the file C:\users\public\document\RSVIEW ENTERPRISE\ME\HMI\PROJECTS\abc\tag\abc\.mdf. " this error shows...please give some help
  24. Hi guys, I am trying to open an application and i keep getting this error. Failed to initialize the service: {3F883B87-2208-11D4-B0E7-001083022E04} Does anyone know how to get rid of this error? Regards,
  25. Here is my setup - Factorytalk view SE V 7.0 with Primary and secondary servers. System gets replicated from primary to secondary once in a week. After the primary server was restarted due to some issue, all the HMI tags lost their values. 'Retentive' checkbox was checked on all HMI tags, initial value field is blank. According to the description of 'Retentive' field in the help file, the HMI tag should hold its value even after the server is restarted if the box is checked. Also, secondary server should have held those same values while primary was rebooting, but as of now all my HMI tags field are blanks. Am I looking at a patch roll up here?